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Terms & Conditions

Ultimate Bangkok (www.ultimate-bangkok.com) is a website (the “Website”) operated by RMR TECHNOLOGY Co., Ltd. (the “Website Owner”). The Website Owner, including subsidiaries and affiliates (or “we” or “us” or “our”) provides the information contained on this Website or any of the pages comprising the Website to visitors (“Customers”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these Website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. Please read this agreement carefully. By browsing, accessing or using this website or by using any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below (all of which are called the “Agreement”). This Agreement is made between you and us.

Website Availability

  • Ultimate Bangkok by RMR TECHNOLOGY CO., LTD. may suspend the Website for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades, and shall not be liable to you for any such suspension.

  • Ultimate Bangkok reserves the right to make any changes to the Website or to discontinue any aspect or feature of the Website without notice.

  • In the event that Ultimate Bangkok, in its sole discretion, considers that you are making any illegal and/or unauthorized use of the Website, and/or your use of the Website is in breach of these Terms, Ultimate Bangkok reserves the right to take any action that it deems necessary, including terminating without notice your use of the Website and, in the case of illegal use, instigating legal proceedings.

Placing Orders

  • By placing an Order to purchase Products (Order) through the Website, You warrant that You are legally capable of entering into binding contracts.

  • You are at least 18 years old.

Your Information

  • If You wish to place an Order for Products available on the website, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

  • You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

  • By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

  • If You wish to place an Order for Products available on the website, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

  • You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

  • By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

After payment has been proceeded and we're successfully received Your payment. You cannot request any order cancellation.​​

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In case you wish to return the products purchased:

Your right to cancel an Order only applies to Products that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.

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We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

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You will not have any right to cancel an Order for the supply of any of the following Products:

  • The supply of Products made to Your specifications or clearly personalized.

  • The supply of Products which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Products which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Products which are, after delivery, according to their nature, inseparably mixed with other items.

  • The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

Price Policy

Ultimate Bangkok by RMR TECHNOLOGY Co., Ltd. reserves the right to revise its prices at any time prior to accepting an Order.

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The prices quoted may be revised by us subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All Products purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

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Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Delivery

  • We will deliver Your Order. when we have verified the proof of payment that the transfer amount is correct (Refer to the outstanding balance in the purchase order) only

  • Customers who have made an order and inform the payment before 10:00 AM. Delivery will be done on the same day.

  • Customers who have made an order and inform the payment after 10:00 AM. Delivery will be done the next day.

  • We refrain from shipping on Saturdays and Sundays. and holidays according to the traditions of the company.

Delivery Method

We choose private transport service provider. Please check the tracking number we send to your E-mail by filling in the Tracking Code number to check the status. Delivery of goods to the carrier's website is subject to the conditions of that carrier.

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If there is an error in the delivery caused by the company's fault, We will deliver the product to you again without shipping costs. Divided into the following cases:

  • The case that we are responsible for the shipping cost if the customer wishes to have a new shipment of products or documents
    - The delivery company does not suitable for the customer's order.
    - Documents that the company invalid as agreed

  • The case that the customer is responsible for shipping costs if you wish to have a new shipment of products or documents
    - The customer gave the wrong delivery address. And the product is returned because the customer refused to receive the product.
    - The customer lost the receipt. And would like to request a new copy of the receipt.
    - The customer wants to change information in the tax invoice. The customer must send back the previous tax invoice to the company first. We will then send you a new one.

Refund

We will refund the product cost to the customer if the company cannot deliver the products as ordered. We will refund according to the exact amount the customer has paid.

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Refund period There are details as follows:

  1. In case of Cash, QR Code and Internet banking payment, we will refund the money to your account within 14 working days.

  2. In the case of paying via credit card, The credit line will be refunded within 1-2 billing cycles (depending on the conditions of the card issuing bank).

  3. Pay via debit card. The credit line will be refunded within three billing cycles (depending on the conditions of the card issuing bank).

  4. Truemoney wallet: Through the website will receive a refund into Truemoney wallet within 14 working days.

  5. Payment via Rabbit LINE Pay will be refunded within 1-2 billing cycles (depending on the conditions of the card issuing bank).

  6. We reserve the right to refund more than the specified time. If force majeure.

  7. We reserves the right to change any conditions without prior notice.

Return

To initiate a return, email us at ultimate.crewbkk@gmail.com providing your order number and the item(s) you wish to return and we will email you a return label.

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